Discussion Locked

serial mouse will not work

0 helpful
24 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi,
I have an old pc with socket 3 cpu socket running win98. The pc will not recognize the serial. The pc has 2 onboard serial ports. 1 9 pin 1 25 pin. I have tried all settings in bios and still will not work. I tried new 9 pin serial cable and still not working. I added PCI serial card and no luck. No conflicts in Device Manager.

24 replies

by thechas

Are you using a serial mouse?

Or, a PS/2 mouse with a PS/2 to serial adapter?

Many newer PS/2 mice no longer have the firmware to support use on a serial port.

Unless the mouse is specifically a Combo or a true serial mouse, it likely will not work on a serial port.

Chas

by casemaker

The serial is a true serial, it came with the pc. And the other I tried is also a serial. I have disabled all serial ports is bios and the card does not work.

by oz_media

I have also seen some serial mice that are proprietary and require specific drivers installed.

Are you sure the mouse isn't dead? (you may need to poke some holes in the box)

Unless you are trying to use it on the floor like a sewing machine pedal, I would say it is not compatible or the adapter(if used) isn't compatible.

by casemaker

When I run Micro Scope diagnostice the software identifies 4 serial ports @3F8 2F8 2E8 FFEO. I am now running diagnostics on them to determine if they failed. Does having 4 serial ports make sense to you?

by mcs-1

Does the mouse work? Before digging too deep I'd try the mouse on a system that has an existing serial mouse ... or just try a new mouse.

by mcs-1

Sorry Oz ... didn't read everything before I replied. Guess you already covered the dead mouse thing.

by donmars

IMPORTANT! Turn off comuter before plugging in serial devices, you can blow the port! Ooops. Check the mouse in Ctrl Panel>System. Any exclamation signs?
By the numbers:
1)Uninstall mouse software, or go to control panel>system>mouse>double click mouse, under device usage check "disable in this hardware profile". If a mouse is there to begin with.
2)Go to BIOS setup and check it's set for "plug and play aware OS" in advanced setup. Of course if you have seen this unit detect stuff before well... humor me. While there look around for serial ports stuff, make notes and do detective work. Note IRQ steering, enable it if disabled. Plug in mouse, reboot.
3)No detection? Run the mouse install software if you have one. If not, download it, MFG site etc.
4)Do a manual install if all you have is the INF file. Control panel>Add Remove Hardware, at the wizard click next, that NEXT page click radio button for "No" about windows detecting the mouse, then click NEXT and select mouse then NEXT and and select HAVE DISK click browse, find the INF file (driver) probably on A drive? Then OK.
5)No? Is a modem installed? Look for conflicts with that port and/or IRQ.
6)could also be the OS. Try installing in dos. Check the folder where the updated driver from the disk was installed. Look for a mouse.exe or mouse.com, something with that extention. If not, check the floppy or CD or download a DOS verion. Run it, if a dos box opens, then it's an DOS driver.
1.Copy the file to c:\
2.Shutdown and select MS-DOS Mode.
3.Make sure the prompt is c:\> if not type CD\ (no quotes)
4.Type the filename you copied to the c:\ drive (e.g. mouse.exe) and
5.As it loads see if there is an error message or it loads OK
6.If the driver loads, no errors, type "edit" (no quotes), this launch's a text editor, Mouse works?
7.If mouse works in DOS then problem is Windows, mouse doesn't work in DOS then the problem is mouse, serial port or a resource conflict.

by donmars

Answer 6, GuruOfDos, has given you a strong lead and a good probability. You should check his suggestion carefully. Sounds good to me.

by guruofdos

Remove all you additional serial ports!!!

A mouse will ONLY work on COM1 or COM2 under Windows, never COM3 or 4!

As it is a Socket 3 Board you are running a 486 processor. I'm assuming the board has headers for the ports and not an I/O card. What it sounds like, is the ribbon cables from the COM headers on the mobo to the 9 way D Type connectors are the WRONG TYPE! This often happens if a computer has been cobbled together from parts.

Some serial ports need the pins wired 1-1 and others use a different method. Remove the 9 D cable from the computer case, pull back the plastic cover and look at the wiring. The red stripe ALWAYS goes to pin1, regardless of the connection method.

If the wiring follows the pattern red wire to pin 1, next wire to pin 2, etc with all the wiring following in sequence from pins 1 to 9, then this is a TYPE A Serial header. If the wiring starting from the red wire goes 1,6,2,7,3,8,4,9,5 (i.e. not following in numerical sequence but in physical position of the pins, alternating between top and bottom rows of pins - a neater looking cable!) then this is a TYPE B serial header. If the BIOS insists all the ports are enabled and your diagnostics are reporting the ports are ok, then you have a TYPE A header cable when you need a TYPE B or vice versa. Twenty seconds with a soldering iron will cure the problem, or look through your scrap box and find an alternate type cable.

by guruofdos

Remove all you additional serial ports!!!

A mouse will ONLY work on COM1 or COM2 under Windows, never COM3 or 4!

As it is a Socket 3 Board you are running a 486 processor. I'm assuming the board has headers for the ports and not an I/O card. What it sounds like, is the ribbon cables from the COM headers on the mobo to the 9 way D Type connectors are the WRONG TYPE! This often happens if a computer has been cobbled together from parts.

Some serial ports need the pins wired 1-1 and others use a different method. Remove the 9 D cable from the computer case, pull back the plastic cover and look at the wiring. The red stripe ALWAYS goes to pin1, regardless of the connection method.

If the wiring follows the pattern red wire to pin 1, next wire to pin 2, etc with all the wiring following in sequence from pins 1 to 9, then this is a TYPE A Serial header. If the wiring starting from the red wire goes 1,6,2,7,3,8,4,9,5 (i.e. not following in numerical sequence but in physical position of the pins, alternating between top and bottom rows of pins - a neater looking cable!) then this is a TYPE B serial header. If the BIOS insists all the ports are enabled and your diagnostics are reporting the ports are ok, then you have a TYPE A header cable when you need a TYPE B or vice versa. Twenty seconds with a soldering iron will cure the problem, or look through your scrap box and find an alternate type cable.

by casemaker

I am also wondering if anyone feels that a format and reinstall with just the mouse installed, no modem,sound or parallel would fix the problem. I have also tried with everything uninstalled and the Parallel port disabled.

by casemaker

I have disbled com 1 and com 2 and lpt1. I am wondering what do I need to do in order to install the PCI serial card I have. Will it use com 1 if it is disabled on the board or will it work?

This discussion is closed to new replies.