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Server Hangs

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I have an HP Netserver LC 3 that now hangs on the Windows 2000 server splash screen when booting. All of the hard drive lights stay lit and it has no response. I have attempted to boot into safe mode but have the same problem and when it bootsup on the splash screen it seems to freeze up about 3/4 is the way on the status bar. I did perform some recent updates of MS Patches VGX833989 and KB873374. Any idea's on how to resolve this?

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by sgt_shultz

there is nothing in the cd drive at the moment, right?
think simple. what could cause this? getting past boot.ini sounds like....file system error. bad places on hd. video card error. bad ram. too hot in box for video or processor. plenty of coincidences out there...
have you been inside the box? if not, don't go in there right away. if yes, did you wiggle stuff. we know you did. what can you reseat? memory? video? fans all spinning? smell burnt or feel hot? last desperate attempts to tshoot might involve pulling out all the cards you can...but not yet.
boot from an win2k server installation cd to try the trick of pretending you are going to reinstall so installer will find your current installation and offer to repair it. i would try this first if i felt my hardware was not to blame.
you are running anti-virus yes? probably ntfs file system on boot drive, yes? boof from ntfs boot floppy read and test your hd. will be comforting to see the files there. will be progress. backup important stuff then run chkdsk /f. how is fragmentation on this drive? considered a rescue installation of the os? perhaps on another physical drive which you will now place in the system...thereby also testing your hd controller hopefully.
when i am really stumped i pull off all the io devices to see if i can affect the boot at all. bad keyboard very lengthy to tshoot sometimes. get helper to scare up known good keyboard (usb if ps2 in there now or vice versa) and mouse and the server installation cd's. ask them to go to support.microsoft.com to see how to make me an ntfs boot floppy and then please make me one.
if you have not much pressure on this, i would use as excuse to try for free support from ms just don't pull out cc and it won't cost. (...thought maybe it was an ms update, can you think of any other reason...) and/or hp. just so you know if you want to get those guys involved next crunch time. you can fix it.
break a leg.

by jgreer

I posted to patches to this system that MS provided. They were KB873374 and VGX833989. Now the odd thing is this server has suddenly just started up and running but I don't dare reboot it at the moment until I know for sure what I may be dealing with. There was no media in it, and the case has not been opened. Bios and firmware is all current and even when I attempted to boot from a repair CD it did the same thing with the CD.

by jgreer

It was installed under an Admin account. I have the only Administrative account for this network.

by cg it

both patches are for the buffer overun JPEG GUI+ detection tool[s]. MS says that only an administrator can install em and that they won't install properly unless an admin installs em. Could be that you ran the updates with an account that isn't the domain or enterprise admin.

note: I installed both on my W2K servers. Haven't had any problems with those two security updates.

by cg it

well ya know, some things happen. My experience with hotfixes, patches on servers especially these days then MS pushes em out without a bunch of testing, is that sometimes it took rebooting the server twice to get the damn thing installed. specifically on the DCs. Its like an annomaly. probably cuz on our DCs we run DNS with AD,DHCP, WINS on em and it just takes a while for the everything to startup and get going.

by cg it

may not be anything wrong with the server or the patches. just took a reboot or 2 to get em installed.

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