Desktop

Ask something
Discussion Locked

service packs

0 helpful
14 replies

by dajones

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I'm having trouble installing service packs on a Windows NT operating system. I'm getting blue screens while attmping to install service pack 3 on a plain version of the operating system. What could be the problem. Where should I start to investigate?

14 replies

by ann777

How much free space do you have on the hdd? Do you get any errors that you can report here? What kind of hardware do you have? Have you checked the HCL (hardware compatibility list)? About how far do you get into the SP install? Does it always BOD at the same place?

by ann777

You might consider formatting the hdd and starting completely over.

The above answers should provide a place to start troubleshotting.

by ann777

Anyone who purchased WinNT Server recently (within the last three years)... got with the package: WinNT Server, Option Pack and Service Pack 3 automatically. I have installed WinNT server hundreds of times and have always gone from WinNT clean install to Service Pack 3 --> then 6a or whatever the consulted company stated. Win WinNT, you do not need to install SP1, 2, etc. -- it is recommended to install SP3 for enhanced video card support and network support, then install the rest of the hardware, then upgrade to the last SP. I wish anyone luck in trying to find some of the original SPs for NT... they are not readily available.

by ann777

One more thing with regard to WinNT service pack... the reason most people install SP3 first is because of the lack of video support (640x480 is just to limiting to many programs out there) and having to install anything else first (including the SP6a) would fail because some of the options in install were off the screen. There is no problem from WinNT SP3 --> WinNT 6a.

by maxwell edison

Here's something to look at:

Microsoft article Q146887, "Repairing Windows NT After the Application of Service Pack 3"

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q146887&

REMOVE SPACES from the pasted URL.

Something else to consider, but some service packs must be installed sequentially. For example, service pack 3 may need to be installed on top of service pack 2, and may not install correctly without service pack 2 being installed first. I don't recall if that was thecase with NT, but it's something to consider. (Maybe someone else could clarify that detail.)

Also, from what I've seen, NT service pack 6 is usually considered the one that made NT the most stable.

Maxwell

by rsbast

When you get the BSOD the second line of text says what ?
example: KMODE_EXCEPTION_NOT_HANDLED 0x000006a

by dajones

I have a old p200 with a 2 G hard drive. 64 MG of ram, After going through the repair steps im getting the error NTLDR missing. I'm able to restore it from the repair disk. It is getting frustrating!

by ann777

How much of the 2 GB drive remains available? You may not have enough FREE space available for the duplication of files that take place during a Service Pack install.

Have you made sure the other hardware on this computer is all on the HCL? Your older computer may have some problems with this OS.

This discussion is closed to new replies.