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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Sessions and databases
The way the site will work is:
First Time Users: (Registered Users skip to step 5)
1. Surf to our site
2. Decide which plan they want to purchase (the monthly subscription)
3. They are redirected to iBills site (our payment collection service). See iBill.Com
4. Once they make payment using a credit card, iBill gives the customer a userid and password, and they are then redirected back to our site.
5. Back at our site, the customer has to log in with the username and password he/she got from iBill. If they login correctly, they are directed to our chatroom area (we utilize Volano Chat See Volano.Com).
6. Once in the chatroom the individual can click on a counselors name and enter a private chatroom to begin their 20 minute online chat session. Prior to this, our counselor will look on our online Access database to see how many se