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shut down / restart

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I have a pc chips motherboard (810LR) with a 1.3 GHz Duron and have installed xp on it. When I shut down it just restarts, this happens even if I try to hibernate.
Any help would be great.
Thanks
Gary

3 replies

by thechas

Start by making sure that ALL device drivers are the latest XP compatible versions.

Any device that does not have a XP specific driver is a potential suspect.

You may need to move plug-in cards to different slots, or flash the BIOS to correct the problem.

I recommend that you start with the XP shut-down trouble-shooting guide posted at www.aumha.org

You may have a hardware compatibility issue. I have a system that functioned fine with W98.
I had to switch to a different modem and sound card to get the system to shut-down properly in XP.

Chas

by deeda

Check this
Right click my computer, go to properties-advance-startup and recovery settings. under system failure is the Automatic restart checked? If it is then that means that you systems is telling it to restart cuz there is a problem. I had this same thing happen to me and why it kept checking that automatic restart is cuz I had installed some Logtech mouse software on it and well XP doesnt like that, So i had to unitstall it.
How I figured that out is I unchecked the auto restart andthen shut down my computer, well it gave me a stop error before it shut down and I wrote that down and then went to the Microsoft knowledge base and looked it up.

Hope this helps!
Good Luck!

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