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sonicwall remote

By SystemCheck ·
got pc that wont connect properly, she using xp home with kasperity when typing ip in ie browser works logs in works, then selects the terminal to connect to then get white screen her computer only one with problem connecting, possible problems?

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terminal?

by IC-IT In reply to sonicwall remote

Is she trying to connect to a Domain? Then the problem is she is using XP Home.

What is kasperity?

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I think

by seanferd In reply to terminal?

Kaspersky AV, etc.

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You are going to have to be a bit more clear.

by seanferd In reply to sonicwall remote

Starting with using sentences, and punctuation.

You are going to have to tell us the nature of this network, what OS the problem system has, what terminal software is being used, etc.

I don't understand the login through the browser, then switching to a terminal app. Or is the terminal a browser app?

In any case, I would check to make sure this computer is allowed through the correct port for this application on the Sonicwall, if the problem is there. You may also want to see that the terminal app is properly installed...

Make sure Kaspersky isn't blocking the proper ports as well.

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nvm

by SystemCheck In reply to You are going to have to ...

figured it out she was using xp home

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