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spooler unable to contact printer

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by sayir

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I have network printers that are shared across the network.using win 2003 as server.now on all the computers, the print spooler stops after about 2 or 3 print jobs.it's giving an error message saying that "the print spooler was unable to contact the printer" with OK button.if i press OK it starts pring.then continue the same story.not for all network printers particularly HP5si,HP5000 series and HP4000 series. The only thing that I have done differnently in this location is upgrade to SP2. Are there any known problems with SP2 and printing.

2 replies

by razz2

I am not aware of any issues, but it is easy to test.

I would try turning off the XP firewall for test purposes.

I would try printing from the XP box to the printer bypassing the
server - print to an ip port.

Are you printing through ip? Does the printer have a static ip?
have you customized any port setting for LPR ports etc?

Check for updated drivers, and printer firmware.

razz

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