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Standard Screen Resolutions

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The company I work for has a standard that requires a screen resolution of 1024*768 to be used on 17" VDU's. However, this has not been enforced and a minority of users have changed their PC's to 800*600.

Our existing core systems are optimised for 1024*768 however users could 'get by' using 800*600. A new major system, just implemented, now requires 1024*768.

Some users, have therefore been 'forced' to move to the standard 1024 from 800, and are now complaining that the new resolution is straining their eyes.

I just wondered whether anyone else has had this issue arise and what other organisation's approach to standard screen resolutions is.

4 replies

by malcolm r

If someone has legitimate issues with the screen size and resolution, we get them a bigger monitor.

by jon devman

Thanks Malcolm. We are considering this but the culture here means that if one person gets a bigger monitor they will all demand one, so we would find this difficult to manage, although I don't rule it out.

by thechas

I have to admit, I have a problem at home where my wife will not accept having a resolution of over 800 * 600 on the PC she uses.

Her primary issues are that the icons are too small, and a few programs that run in small windows are too small to use.

You need to check why the higher resolution is causing problems for the users.

Do they need glasses, or need to make that scary change to bi-focals?

Is the monitor set too far back so that they can have more desk-space?

Is the monitorat a proper height for the user?

Perhaps, all that is needed is a few desktop settings changes for font, icon and bar sizes.

Otherwise, a new larger monitor may be the answer.

Chas

by jon devman

Thanks Chas, good suggestions. We have tried using large icons etc with some success. I think the main issue is that the screen 'looks' different in 1024. I'm sure that most staff would refuse to go back to 800*600 once they acclimatised themselves to a higher resolution - the difficulty I am finding is a reluctance to even try it for a couple of weeks. Cheers. Jon.

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