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Startup/shutdown problem

By wm.r.schultz ·
My wife's computer (Compaq) starts up then automatically shuts down - doing this continuously.
Can anyone help us with this?

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One thing to check

by Wild Card In reply to Startup/shutdown problem

Start it in Safe Mode and go to My Computer, Properties, Advanced and Startup and Recovery. Make sure the Automatically Restart is unchecked then restart normally. When the error comes up you can properly see it then.

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Safe mode

by wm.r.schultz In reply to One thing to check

Tried to start in safe mode. Brings up a two page list of drivers on screen, then shuts down again.
Wife shut down via "Hibernate" last night, then tried to startup this morning.

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