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stuck printer

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by westiedogs2001

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DeskJet (HP) 932C had a paper jam. Dislodged paper from front and back pannel...cartridge is stuck on left side. I know there is something to press down, as this happened about 16 months ago, but can't remember where it is. Any help out there?

5 replies

by sixfourtykilo

HPs are usually pretty forgiving, if holding down the paper feed button or the power button for 10 seconds or more doesn't get the head to move, just push it aside carefully.

by westiedogs2001

I e-mailed you that you had answered my question, and I thanked you. This answer didn't fix it, but in a later answer from you, it did.

by rossenjohn

open the lid of your printer on the most left side is a black plastic lever ( not easy to reach the printer head is on top of it) push this lever a little and your head is free.

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