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system hangs or shuts down

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7 replies

by kayiranga

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Needs Help: My desktop hangs when syncing with my pocket PC and shuts down when I try to scan the drive for errors returning a blue monitor with the following message:

An exception OE has occurred at 0028:C00071A1 in VXD VMM (01)+ 000061a1. Thiswas called from 0028:C0009C8F in VxD VMM (O1) + 00008C8F.

Many thanks in advance for your help.
Cheers.

Phil

7 replies

by philthegreat

One of the possible solution:
http://support.microsoft.com/support/kb/articles/Q253/2/41.ASP?LN=EN-US&SD=gn&FR=0&qry=in%20VXD%20VMM%20%2801%29&rnk=2&src=DHCS_MSPSS_gn_SRCH&SPR=W98

SYMPTOMS
When you attempt to shut down or restart your computer,you may receive the following error message:

A Fatal Exception 0E has occurred at 0028:C00082CD in VxD VMM(01) +000072CD

CAUSE
This issue can occur if you have an incompatible or early version of a Matrox video driver installed on your computer.
RESOLUTION
To resolve this issue, download and install the latest Matrox video driver for your video adapter from the Matrox Web site:
http://www.matrox.com

by kayiranga

Many thanks for trying Phil, and sorry for the late feed-back. I had not noticed that some other people had responded. However, my Matrox video driver works properly. It's got to be an other problem. Please give it a try again.

FK

by hugg.bob

Four areas to consider(check):

1> Power supply voltages: Check voltages prior to sync then during sync.
2> Look at IRQs
3> RAM is very big issue with OE exceptions
Make sure RAM is compatable with your system
4> Do "safe mode" scandisk (thorough.

There is more to check; this should get you started. DO NOT OVERLOOK ANYTHING!!

by ann777

Do you have a boot disk for this system and the cd-rom drive? Do you have the MS
Windows cd-rom (NOT A RECOVERY CD)?

If both of the above answers are "yes":

boot to dos and rename your vmm.vxd to vmm.old.

boot to your boot disk and rerun setup.exe and reload your windows on top of your
current windows. This will replace the (now) missing vmm.vxd file and hopefully,
thereafter you will be able to use windows with your pocket pc.

vmm.vxd was corrupted by something ; renameing the file to old amd re-installing
the os, should put the original vmm.vxd back on your computer. You may have to
re-install your network adapter card (if any) in your system.

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