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Taskalfa 5030ci printer IP not responding when using ping in CMD

Tags: Hardware, Networking

I have a printer model “Taskalfa 5030ci”. I wanted the printer to print files via router rather than usb cable connected from printer to PC. My PC is connected to the router via ethernet cable and is running internet well. I did these steps trying to print documents through router:

1. I connected the printer to the router via ethernet cable (by the way the printer does not have an option in its settings to get connected to the router by wifi)

2. I assigned the following details in printer’s TCP/IP settings manually:
IPv4: 192.168.1.30 (as far as I know no other device in the network is having this IP)
subnet mask: 255. 255.255.0
default gateway: 192.168.1.1 (I’m sure this is the correct gateway since I can reach to router’s admin panel through browser using this IP)
3. I made sure in my PC to assign different a IP, the same subnet mask and the same default gateway
4. I saw the LED light was on for the ethernet ports on both sides (printer & router)

*** here is the problem: when I use ping command in CMD on my PC to ping to the printer (ping 192.168.1.30), the result in CMD shows that the PC can’t recognize the printer

I used the exact method shown in this video to set up the printer (I think the language spoken in video is Urdu, I don’t know Urdu, however, I followed the shown steps)

when I googled around trying to figure what the problem might be, I found some forums are saying that the printer’s network card might be defected, or it might be that the printer’s firmware needs updating.

So any ideas what the cause could be or what should I do to solve this problem. Thanks in advance

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Reply To: Taskalfa 5030ci printer IP not responding when using ping in CMD

In reply to Taskalfa 5030ci printer IP not responding when using ping in CMD

A few questions:
1. Does it show in the list of connected devices in the routers admin panel?
2. Did you install the printer driver? Is it shown in Windows on the list of available printers?
3. What happens if you print something to it (for example: you get a message that it’s offline)?

[lightshadow177]

Reply To: Taskalfa 5030ci printer IP not responding when using ping in CMD

In reply to Reply To: Taskalfa 5030ci printer IP not responding when using ping in CMD

1. I did not check the list of connected devices in the router’s admin panel. however, I checked the LED light in the ethernet connected port on both sides of the printer & router and I could see the LED lights in the printer and the router ports.
2. yes, I installed the printer driver from the manufacture’s web. It is also shown in Windows on the list of available printers. additionally the printer prints with no problem if I connect it to my PC via USB cable
3. if I try printing something from my PC to the printer via ethernet cable, it shows that the printer status is offline. however, the printer status shows it is ready if connected to PC via direct USB cable.

• This reply was modified 3 months ago by lightshadow177.

Reply To: Taskalfa 5030ci printer IP not responding when using ping in CMD

In reply to Reply To: Taskalfa 5030ci printer IP not responding when using ping in CMD

And you have the right IP-address in the printer port specification?

See https://www.thewindowsclub.com/change-printer-port-in-windows

[Author]

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