3 replies
by wordworker
by jimhm
by oz_media
First of all, if YOU record someone's call it is legal. If you have a third party do it, it is illegal unless ONE of the parties (could be only you) know about it. Therefore, you can't record someone's call (perhaps over an extension) if one of the two parties doesn't know about it.
For a standard residential phone, you just need to visit the local Radio Shack or whatever electronics store is in your area.
For a business phone, recording equipment is proprietary and you should contact the manufacturer. Third party devices added to a PBX or KSU will void the warranty INSTANTLY. You will need the manufactirer's CDAR, ACD, SMDR or AA card installed.
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