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Toshiba Satellite Display difficulties

By kagi87 ·
I have a new brand Toshiba Satellite 6100 series Laptop but when I turn it on It displays TOSHIBA and a series of discontinued lines or sometimes dots whenever I try to enter BIOS setup I am not able to read the information because It displays funnycharacters or sometimes normal characters but are not clear I tried to connect to a CRT screen to make sure that Its not a problem of the TFT screen but finally the computer continued to display the same thing.
So what can I do to solve the problem
Please help

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Toshiba Satellite Display difficulties

by saihib In reply to Toshiba Satellite Display ...

You need to be calling Toshiba, not posting here. If it's brand new it's under warranty.

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Toshiba Satellite Display difficulties

by kagi87 In reply to Toshiba Satellite Display ...

The question was auto-closed by TechRepublic

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Toshiba Satellite Display difficulties

by Ann777 In reply to Toshiba Satellite Display ...

If you get the same effect when connecting to an external monitor, then the systemboard or the video adapter in the computer itself is bad.

Take it back to the place of purchase and report the problem. Or if mail ordered, then call them and get a return authorization number under warranty and have it fixed. Or take it to an authorized Toshiba Repair Center with proof of purchase... and they should be able to get authorization from Toshiba to repair it under warranty.

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Toshiba Satellite Display difficulties

by kagi87 In reply to Toshiba Satellite Display ...

The question was auto-closed by TechRepublic

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Toshiba Satellite Display difficulties

by pgm554 In reply to Toshiba Satellite Display ...

This is a classic video ram problem. You have a DOA.Send it back.

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Toshiba Satellite Display difficulties

by kagi87 In reply to Toshiba Satellite Display ...

The question was auto-closed by TechRepublic

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Toshiba Satellite Display difficulties

by djrampant In reply to Toshiba Satellite Display ...

We have purchased loads of these laptops and most of them have gone back for repair within the first 6 months!!

It will be a motherboard fault as all of ours have been.

Get it back for repair as soon as you can.

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Toshiba Satellite Display difficulties

by kagi87 In reply to Toshiba Satellite Display ...

The question was auto-closed by TechRepublic

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Toshiba Satellite Display difficulties

by kagi87 In reply to Toshiba Satellite Display ...

This question was auto closed due to inactivity

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