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Toshiba Satellite Display difficulties

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9 replies

by kagi87 Apr 2, 2003 last reply Jul 21, 2003

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have a new brand Toshiba Satellite 6100 series Laptop but when I turn it on It displays TOSHIBA and a series of discontinued lines or sometimes dots whenever I try to enter BIOS setup I am not able to read the information because It displays funnycharacters or sometimes normal characters but are not clear I tried to connect to a CRT screen to make sure that Its not a problem of the TFT screen but finally the computer continued to display the same thing.
So what can I do to solve the problem
Please help

9 replies

by saihib Apr 2, 2003

You need to be calling Toshiba, not posting here. If it's brand new it's under warranty.

by kagi87 Jul 21, 2003

The question was auto-closed by TechRepublic

by ann777 Apr 2, 2003

If you get the same effect when connecting to an external monitor, then the systemboard or the video adapter in the computer itself is bad.

Take it back to the place of purchase and report the problem. Or if mail ordered, then call them and get a return authorization number under warranty and have it fixed. Or take it to an authorized Toshiba Repair Center with proof of purchase... and they should be able to get authorization from Toshiba to repair it under warranty.