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Trouble configuring USB device

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I'm trying to install a DAZZLE 6-in-1 media reader. I get error message from Win2k Pro
"File already in use" driver not install

From that point I can't do anything else... I did an upgrade of the drivers and still the same

Benoit

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by jrodri1636

Check to see if the reader is compatible with win2k.
Option #1

1). Insert your Dazzle Installation CD-ROM into your computer's CD/DVD-ROM drive.
2). If the auto-run program begins the installation automatically, cancel the installation.
3). Open "My Computer" and right-click the drive corresponding to your CD-ROM drive.
4). Choose "Open" from the provided menu. This will display the contents of the disk.
5). Now you will see a folder labeled "ReaderUtils". Double-click this folder to display it's contents.
6). Here you will see a "Setup.exe" file. Double-click this file to begin the device driver installation.
7). Follow the on-screen instructions as prompted to complete the device driver installation.

NOTE: You may be askedto modify, repair or remove a previous installation of the drivers. If you are prompted to do so, choose "Remove" and proceed as instructed. This will only remove the previous install. Once completed, double-click the "setup.exe" file again to install the device drivers.

8). Restart your computer to complete the installation

Option #2

1). Begin by visiting http://www.Dazzle.com/support/updates.html.
2). Locate your Dazzle product in the downloads list. Below your product listing you will see the "...Card Reader Driver Update(Windows 98SE, Me, 2000, XP) . Click this link to display the download page for the card reader device driver update.
3). Start the download by clicking the file name link.
4). The "File Download" window will now appear. Click the "Save" button.
5). In the "Save As" window, navigate to the directory where you would like to download the file.

NOTE: Be sure to download the file to a convenient location on your computer as you will have to locateand run this file once the download is complete.

6). Click the "Save" button to begin the driver download.
7). Once the download is complete, click the "Close" button.
8).

by cotnoirb

Many thank for your detail answers; I already tried what mention in Option 1 and 2 before posting my questions. If any other suggestions I will certainly appreciate. I do have SP3 for Win2k installed.

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