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trouble shoot

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5 replies

by icebillybob

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thanks for your interest (negelsky), but the
monitor is connected to the cpu.
I'm thinking that the ram is fried.

grandchildren had acess, and tried to go on line
putting the phone jack in what ever slot.

does my opinion stand to reason?

situation is monitor will not display.

5 replies

by thechas

Hello,

Based on the limited problem description here, I would suspect a plug-in card, or motherboard issue.

If the phone-line was plugged into a network card, and the phone rang, it would be very easy for the ring signal to damage the card.
(the ring voltage can be over 90 Volts)

Start by unplugging any cards that the phone jack might have been plugged into.
While you are in there, make sure that all plug in cards, and the RAM modules are seated properly.

If that doesn't do it, I would next try a different keyboard and mouse.
(unplugging PS/2 devices when powered up can take out either the device, or the port)

Beyond the above, I would really suspect the motherboard itself.
It's very hard to damage the RAM from the rear plug-in slots.

Chas

by nigelsky

nothing to do with RAM just in case have you checked the brightness/contrast (grandkids?) Boot the machine and listen to see if the machine boots up, if if sounds normal, you need to plug in another moniter. I think its the moniter that is faulty

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