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Trouble Shutting down win98

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by srojas

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I am having trouble with shutdown. Sometimes it works and sometimes it doesn't. I already cleared out several items in the msconfig, startup folder. The only thing I left was system tray and Norton Autoprotect. Any ideas? I do login to our NT network and we do use Citrix. Not sure if it has anything to do with it because other people are fine.

10 replies

by thechas

There is a good troubleshooting guide for W98 shutdown problems posted at www.aumha.org

Other things to try;
Update the motherboard and video drivers.
Clean up the windows\temp folder and temporary internet files
Run RagClean from Microsoft, or Norton Win Doctor.

Disable fast shutdown. This is part of the trouble shooting steps. And is what the shutdown suplement from Microsoft does.

by m.g.davis

Check your CMOS config. Make sure Power Management is Enabled. You may or may not have an option there regarding PM via ACPI. This should be enabled. The idea is to make Power Management available to the O/S.

by tstobbe

You can get on microsofts technet and download the shutdown fix for win98. Earlier versions of 98 had problems shutting down correctly.

by wildbilly

The MS troubleshooting site says a common cause for this is 'many drives mapped' and Windows98 has trouble disconnecting from those drives. This would probably be your case since you are on a network. We have tried many of the suggested solutionsonly to still have the problem. MS supposidly has a patch but the ones we found didn't work. I will be anxious to see the answer.

by vorsossion

This is a common problem with Windows 98SE. It is related to the Active Desktop feature that is forced upon the users. Microsoft has later fixed this problem and if you move on to XP or 2000 you will no longer have this problem.

For now, however, I will pass along the advise I received from Microsoft on this. Wait for the harddrive light to extinguish and hit the power button. Your system has already shut down you just have not gotten the "It is now safe to turn off your computer [and gooutside!]" screen.

If this REALLY bothers you, then you can format and reload the harddrive with windows, although I think this is ALOT of work too see an ugly 16-bit graphic, if you ask me. *wink*

Now go out and enjoy the day!

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