troubleshoot checkpoint VPN

By a_do12 ·
what are the proper steps for troubleshoot check point VPN?

let's assume the mobile user has internet access.
Do I check for SSL certificate expiration ?

What else do I do next?

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Was the client working before?

by robo_dev In reply to troubleshoot checkpoint V ...

How are they connecting to the VPN?

What version of the VPN client?

What client OS?

What is the error?

Error messages on user screen or in error log of VPN server?

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