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Troubleshooting Outlook 200

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by alex.ramirez Sep 5, 2002 last reply Dec 5, 2002

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I have a user that I converted into workgroup mode/instead of POP3 she is on advanced server. I imported her .pst file and she says that some emails are missing is there any way to recover those emails or find them in the .pst. I have used the scanpst.exe to repair the .pst but it does not seem to recover them. Please help.

5 replies

by syed.jamaluddin Sep 6, 2002

. Check for other .pst's on the computer.
. Ask the user the about the date on which the
missing emails were sent.
. Retrieve the emails from the backup on the
server