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Two Outlook Profiles with just one Sent, one Deleted item folder, Why?

By Dolphin111 ·
Helo everyone!

We running outlook 2003, OS XP, Exchange Server.

The companies policy is that one user should have two email acounts one personal eg (John.Simth) and the other one is solely for work perpus eg (it.tech). Lets assume John Simth is the IT Technician. He will be using his personal and the it.tech.

He logs in to the domain with his user account john.smith and never with the it.tech account.

The configuration is that after log in with his account he should be able to access both outlook profiles. The it.tech stays on top on All Mail Folders and john.smith on the bottom.

what we did was we delegated permission to john.Smith to send and receive email on behalf of the it.tech. That works just fine

The issue we having is that whenever we send or delete emails they all go to the top profile in this case it.tech.

How can we stop this from happening?

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Outlook isn't very friendly about having 2 Exchange

by Darryl~ Moderator In reply to Two Outlook Profiles with ...

accounts on the same profile (not the same Windows account....the same Outlook Profile)...I suspect that is what is happening to you.

If you create 2 Outlook profiles, you would have to log into the one you want when you start Outlook but it would keep the 2 of them separated.

Microsoft's support site is reather vague about creating new profiles...the below link has more simplified instructions in case you've never done it.

http://outlook-tips.net/beginner/new_profile.htm

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