Unable to access "View Network Computers"

By twisties34 ·
Been called into a local store, their POS has gone done. Boss had installed Nortons Utilities on the server in the back office, for some reason this has disabled the network that connects to the two front POS units - although they all have Internet access.

I've re-ran the network setup on all 3 systems, all three are on the same network domain with different names. POS 2 & 3 can see each other over the network but cannot access POS 1 (server).

POS 1 cannot access "View Network Computers" - the link is available but clicking on it only results in a "**** sound".

PING is fine, it sends and receives all four packets to the DNS Suffix

Also checked MSDN website for a fix, and found this resource but this didn't apply as neither of the * NodeType * DhcpNodeType are listed in the right hand panel.

Any ideas on what to do next - other than formatting and re-installing Windows?

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check the firewall settings

by .Martin. In reply to Unable to access "View Ne ...

I had a problem with two windows XP machines not connecting over the network, one could see the other, but neither could connect.

ended up that the firewall settings had changed so that network traffic was not allowed

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Is the installed Program Norton's Utilities or Norton's Internet Security?

by OH Smeg Moderator In reply to Unable to access "View Ne ...

If it's Internet Security or has Internet Security Incorporated it has it's own Firewall which needs to be configured.


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