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Undeliverable Message

By selwynpadiachey ·
Hi,could someone please advise with regards to the below issue.
I am unable to receive messages over 3.5mb, the sender receives the following message.

This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
name.surname@aaa.aaa
Final-Recipient: rfc822;name.surname@aaa.aaa
Action: failed
Status: 5.2.3
X-Display-Name: name surname

I've check the default message delivery properties and the max send & receive message size is 5120k, I've set my account not to use the default and set my max send & receive size to 10240k,there after I restarted the exchange server, but this still does not work,still unable to receive mails larger than 3mb,the attachments are normally jpg,doc & xls.

Your advise would be highly appreciated.

Regards

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All Answers

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Status: 5.2.3

by The 'G-Man.' In reply to Undeliverable Message

Numeric Code: 5.2.3

Possible Cause: The message is too large for the local quota. For example, a remote Exchange user may have delivery restrictions set with max incoming message size.

Troubleshooting: Resend the message without attachments, or set the server side limit or the client side limit to permit a larger message size.

Check the IS Quotas!

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Status 5.2.3

by selwynpadiachey In reply to Status: 5.2.3

Hi,
The message can be sent without the attachment, the message size is 3.5mb, the server limit is been set to 5120k,but my limit is set to 10240k.
The IS quota is set to 10240k.

Thanks

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