Desktop

Ask something
Discussion Locked

Uninstall failed - File association wron

0 helpful
3 replies

by asharpe

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hello - This question has two parts.
- Before installing a new virus protection software (Norton Corporate) an attempt was made to uninstall the older version. Upon installing the newer version the PC indicates that the realtime processing could not start. However this was part of the older Norton antivirus. Attempts to uninstall this have failed including several attempts using a registry utility and a disk cleaner.
- The older Norton virus icon now starts Window Explore.

3 replies

by kuhlio

I just upgraded to Symantec Corporate 7.6. Previously we were running Norton A/V 2000. We never uninstalled the previous version of Norton, and we had no problems with the upgrade. Perhaps it would be best to reinstall your previous version and start from the beginning.

This discussion is closed to new replies.