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June 19, 2000 at 1:31 am #2073931
update on com port not closing
Lockedby smundine · about 23 years, 9 months ago
I tried all the suggestions that everyone gave and nothing worked. I went into control panel and removed modem and all com ports, into bios and disabled com ports, I installed a new modem, nothing helps. The only thing I can do is after every modemuse, I have to remove modem from control panel and restart the computer so it can re-install modem.
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June 19, 2000 at 2:23 am #3778043
update on com port not closing
by guy · about 23 years, 9 months ago
In reply to update on com port not closing
I can sincerely commiserate, as I am having trouble with my modem. Could you kindly resubmit the problem, and then I (and others) can think of some more solutions.
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September 8, 2000 at 2:54 am #3743982
update on com port not closing
by smundine · about 23 years, 6 months ago
In reply to update on com port not closing
RNAAP does not close down automatically when I disconnect. The only way I can dial in again is to either reboot or use CTRIL-ALT-DELETE and end task for RNAAP.
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June 19, 2000 at 2:49 am #3778033
update on com port not closing
by dmiles · about 23 years, 9 months ago
In reply to update on com port not closing
Do you have any infared software or hardware installed on your system,check the infared devices and see if it is working properly
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September 8, 2000 at 2:54 am #3743983
update on com port not closing
by smundine · about 23 years, 6 months ago
In reply to update on com port not closing
No infrared
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June 19, 2000 at 2:55 am #3778030
update on com port not closing
by ghobgood · about 23 years, 9 months ago
In reply to update on com port not closing
I’m not sure what answers were proposed at first but here goes. Take the modem out of the machine, reboot the machine without the modem and make sure you have removed all traces of the modem software, drivers etc, from the machine. Shut the system down completly. Boot and go in the bios settings, disable com2, let it boot and then shut down again. Put the modem back in machine and let the system plug-n-play it back in. test to see if it fixed the problem.
Good luck…
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September 8, 2000 at 2:54 am #3743984
update on com port not closing
by smundine · about 23 years, 6 months ago
In reply to update on com port not closing
Thanks, this was the closest that I have come to getting it resolved. Windows 98 now recognizes my modem. The only problem I still have is that when I disconnect and try to reconnect at a later time, I can’t do it unless I first hit CTRL-Alt-DELETE and end task for RNAAP.
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June 19, 2000 at 4:37 am #3777980
update on com port not closing
by stefan.mcintyre · about 23 years, 9 months ago
In reply to update on com port not closing
More info on your system, could be a compatibility problem with your port and modem type if you’re trying to use one of the newer modems in a unit with an older type com port
What is your port type?
Uart 8250/16450/16550/1150
What is your modem type?-
September 8, 2000 at 2:54 am #3743985
update on com port not closing
by smundine · about 23 years, 6 months ago
In reply to update on com port not closing
Uart 16550
PCI 56K internal
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June 19, 2000 at 6:42 am #3777922
update on com port not closing
by jun1cez1 · about 23 years, 9 months ago
In reply to update on com port not closing
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September 8, 2000 at 2:54 am #3743986
update on com port not closing
by smundine · about 23 years, 6 months ago
In reply to update on com port not closing
Poster rated this answer
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June 20, 2000 at 11:49 am #3783148
update on com port not closing
by gremlintrm · about 23 years, 9 months ago
In reply to update on com port not closing
Hi,
I missed the original post but if you have any CAPI drivers installed for an ISDN modem,
de- and re-activate th CAPI drive if you can.Check your MFC42.DLL version and try a different ver. if you have one.
Disable the RAS if you have adial-up server
installed.Disable auto FAX answering if you have it.
CU,
Glenn-
September 8, 2000 at 2:54 am #3743987
update on com port not closing
by smundine · about 23 years, 6 months ago
In reply to update on com port not closing
Poster rated this answer
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June 22, 2000 at 12:27 am #3784456
update on com port not closing
by avidetto · about 23 years, 9 months ago
In reply to update on com port not closing
Check the addr. for modem, try setting it to a new range. Chances are your are having a conflict with the modem that is non-detectable with 9x. Shot in the dark, it’s a voice modem. If this is the case check the Sound card, this will cause an error EVERY time. Second thing to check, Does your MotherBoard support IR, not just do you have an IR device. The IR Systems take up an addressing for a Com Port, Disable this in the BIOS- Even if you don’t have a device attached. Third, Check addon cards,was was the last device before this you introduced to t he system, chances are that may be the device your having the conflict with. This error/issue is one reason I will not buy a Voice Modem, or one that is software driven (they do the same thing). If your sound is not onboard, the cards like the same space due to the sound features. Try adjusting the Io & Freq if these do not work, I suggest you try a diffrent modem borrow one & check to see if the one you have may have some defect. Good Luck -al
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September 8, 2000 at 2:54 am #3743988
update on com port not closing
by smundine · about 23 years, 6 months ago
In reply to update on com port not closing
I have tried 3 different modems and used different pci slots, didn’t help
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June 28, 2000 at 1:13 pm #3783330
update on com port not closing
by hurricane · about 23 years, 9 months ago
In reply to update on com port not closing
if the modem and the sound card are ISA, then what i would try is a PCI modem.
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September 8, 2000 at 2:54 am #3743989
update on com port not closing
by smundine · about 23 years, 6 months ago
In reply to update on com port not closing
Poster rated this answer
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June 30, 2000 at 11:25 pm #3767751
update on com port not closing
by gray ce works · about 23 years, 9 months ago
In reply to update on com port not closing
MAKE SURE MODEM IS INTALLED ON PORT 2-4. IF THERE IS A MODEM HELPER ICON IN YOUR SYSTEM TRAY, RIGHT CLICK ON IT AND TELL IT TO EXIT OR GO CTRL ALT DEL AND END TASK FOR ANY MODEM SOFTWARE, DIAL-UP’S ETC, ALSO END TASK FOR RUNAAPPIF ITS THERE. ITS EASIER IF THERES THE SYSTRAY ICON BUT THE CTRL ALT DEL METHOD FOR COMPLETELY CLOSING YOUR MODEM IS STILL EASIER THAN WHAT YOU’VE BEEN DOING. YOU ACTUALLY SHOULD BE ABLE TO CLOSE THE PORT BY RESTARTING IF ALL ELSE FAILS RATHER THAN REMOVING AND REINSTALLING.
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September 8, 2000 at 2:54 am #3743990
update on com port not closing
by smundine · about 23 years, 6 months ago
In reply to update on com port not closing
Tthat is now the way they I am getting it to work. I just don’t understand why I have to end task for RNAAP everytime I finish using the modem. It used to work fine when I first got the computer.
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August 30, 2000 at 11:24 am #3785557
update on com port not closing
by juandemarco · about 23 years, 7 months ago
In reply to update on com port not closing
I too had this problem. This is what steps I took.
1.) Remove all the drivers and all references to the drivers and modem.
2.) Installed the origanal modem drivers (that came with the modem, not the win9x drivers)
3.) Downloaded all patches from Microsoft form Windows.This solved my probs, hopefully it’ll solve yours.
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September 8, 2000 at 2:54 am #3743991
update on com port not closing
by smundine · about 23 years, 6 months ago
In reply to update on com port not closing
Poster rated this answer
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September 4, 2000 at 2:31 pm #3785451
update on com port not closing
by mcneeseg · about 23 years, 7 months ago
In reply to update on com port not closing
I’ve run into this problem on two different machines. Both times I tried everything. Finally replaced the modems. That solved the problem.
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September 8, 2000 at 2:54 am #3743992
update on com port not closing
by smundine · about 23 years, 6 months ago
In reply to update on com port not closing
I have used 3 different modems and different slots and did not solve the problem.
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September 8, 2000 at 2:54 am #3743981
update on com port not closing
by smundine · about 23 years, 6 months ago
In reply to update on com port not closing
This question was closed by the author
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