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URGENT!!!cannot connect to shared printer

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4 replies

by livd

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i cannot connect to a shared printer off another machine(which is an xp) on the network. my machine is also an xp machine.
the printer is a hp laserjet cp1515n printer which uses a usb port to connect.
the printer shows up in the directory in the 'add a printer' wizard but when i select it to add it, it gives me an error saying that my computer cant connect to this printer and that the machine may have lost its connection to the server.
when i try connect to the printer using the '\\server\printer' method a box appears askin me to enter the administrator username and password for the machine on which the printer is physically connected to. after doing that an error message comes up telling me that i cannot connect to the printer.

PLEASE HELP!!!!!!

4 replies

by thumbsup2

Is this in a workgroup or a domain?

If in a workgroup, have you created a user account on the machine which has the printer connected which matches the user account on the machine you're trying to connect from?

Do you see the computer which has the printer connected in My Network Places?

by livd

the machine is part of a domain. yes it shows up in My Network Places.

by ic-it

That the other machine is on.
Verify that the user has not changed the share name (and that it is indeed still shared).
Map it using;
\\computername\sharename

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