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usb printer communication error

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by desw02466

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installed epson stylus c20ux ,followed the instructions.It starts to print document,stops,then comes up with communication error,what do I need to do to sort out this problem

5 replies

by johnm

Normally, I'd suspect that the printer didn't have enough memory to print the page. Can it print test pages and simple one-font text pages? Check your printer properties and see if you have the most recent driver. Are you spooling the page? In what format? (RAW works best for us) And most of our printers go wonky if the fonts setting isn't "Download TrueType fonts as bitmapped fonts".

by desw02466

prints about half of test page,latest driver from epson for windowsME,I am spooling the pages,format is set to RAW,fonts are windows own

by st_techrobert

Normally with a regular parallel printer connection, communication errors can stem from a faulty cable. Since you are using a USB connection, try using a different USB port or if you have access to another PC maybe connect to that one and see if you get the same results. You can also try printing directly to the printer instead of spooling, and also take into consideration the power factor. Are you depending on the USB connection to power the printer or is it plugged into the AC directly? Maybe your power supply or USB port cannot handle the load.
If all else fails, try contacting the manufacturer tech support dept as it may end up being a defective printer.
Good Luck!

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