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USB ROOT HUB

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I am working on a win98 machine and the usb devices will not work. When I go into the device mngr. there is a yellow ! over the root hub. I've tried to reinstall it several times and I sitll get the yellow ! any ideas? Thanks

8 replies

by ann777

Boot into safe mode and uninstall all of them (it'll probably appear multiple times in safe mode). Then shutdown and boot normally.

Connect the USB device and it should ask for the drivers then. Follow the prompts and you should be fine thereafter.

by bschmidt

The same happened to me last weekend as a matter of fact. I caught the Koko virus (still scratching my head on how I can get a virus that's almost 10 years old). Once I got everything cleaned, windows was a mess so I reinstalled and *fatal mistake* ran Windows Update to get the most updated software. After the update, I lost my soundcard, keyboard, and USB Root Hub. The keyboard reinstalled with no problem, but the soundcard and USB would not. (every time I rebooted it lost the reinstall) I uninstalled the update to Windows, reinstalled the drivers and everything went fine.

MORAL: Did you run Windows Update lately? If so, uninstall it and try reinstalling the drivers.

by thechas

For W98, you need to install the drivers for the chip-set on the motherboard.

If this is a name brand system, you should be able to download the drivers from the manufacture.

Otherwise, download the drivers from the motherboard or chip-set manufacture.

Chas

by choppit

Check that PnP and USB support are enabled in the CMOS settings. Most of the time USB1 ports are detected on a W98 install however if you've got USB2 ports you'll need to download drivers from the manufacturer.

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