Desktop

Ask something
Discussion Locked

USB trouble

0 helpful
2 replies

by sales

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have a webcam and a modem connected to the USB port and occasionally connect my digital camera also. The modem causes no problem but using the webcam or the camera connector shuts down windows and restarts with the improper shut down scan program. I have tried reinstalling the relevant software without success..any suggestions? I am a newbie so please...no techy jargon!

2 replies

by thechas

This sounds like it might be a power problem.

Either device may need more power than is available from your USB port.

Install a powered USB hub between your PC and the devices and see if that helps.

Chas

by wlbowers

Some devices don't like to go through a hub. If you have a spare pci slot.

I would put a usb card in. This takes care of the power problem and the devices that want a direct connection are happy.

Lee

This discussion is closed to new replies.