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Using MODEM causes Win2K to restart

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8 replies

by jfonz

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I am currently trying to configure a new Trademark PC loaded with Win2K to use a Motorola SM56K MODEM. After the MODEM is installed and a dial up connection is attempted, the system reboots. There is a message that is generated on a blue screen that indicates that there has been an error for which there is no error handling.

8 replies

by qballrail

You may also want to try another slot. It's possible there may be a short or the device is not appropriate in that particular slot. I've experienced similar issues in W98 and XP and swapping slots is the fix. Just a thought.

by courtsupport

Hey, check on Motorola site for a update of drivers. I have also had a modem do this. In which I had to flash the modem and then load a new driver for the modem. Best start is to look on thier web site first.

by jfonz

Thanks for the input. It turns out that the problem was a compatability issue. I happened to find a section in a Windows 2000 power tools book that advised to stay away from winmodems. I found out that when the modems were purchased, the cost wasaround $10 a piece. Well, when I went out and bought a decent modem, it fired right up. You get what you pay for.

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