Networks

Ask something
Discussion Locked

Using NetDiag Exe

0 helpful
5 replies

by okugops

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi to all,

I just want to check whether the DNS i configured is correct or not by using the following command in the command window:

Netdiag.exe /fix

Error i got
-----------
DNS test . . . . . . . . . . . . . : Failed
[FATAL] Failed to fix: DC DNS entry _kerberos._udp.sofacc.com. re-registerat
ion on DNS server.

This is something related to kerberos certification i don't know how to fix this. Anyone please help to resolve this problem. Is there is any ready tool is available?

Thanks
Gops

5 replies

by drsysadmin

Will need more info - what OS is the client using, is the DNS setup internal to your network or is it external? If your using XP, are you on a NT, 2k or 2k3 domain? Let us know and we will try to assist.

Dr. Sys

by okugops

Thank you for your reply. Here the answer for your questions:

1. Our server OS is Windows 2000 server.
2. Client OS is Windows 98, Windows XP and Windows 2000.
3. Our DNS is external.
4. Our server is Windows 2000 domain.

We are awaiting for your reply and in the meantime we tried to download the Kerberos certification tool but we can't find the tool in website. Kindly advice me in this matter also.

Thanks
Gopalan M.

by drsysadmin

OK... looks like the problem is not your DNS - its the DNS server - which is external to you. What problems are you having. The easiest way to test is try an:

nslookup domainname

if this works, your getting DNS resolution.
Now - it looks like your DC is needing to be registered on DNS as sofacc.com - is this accurate? If so - You will have to contact your vendor and have them modify their DNS records. With DNS external to you, they control what is listed.

If I am really misunderstanding the problem, let me know.

Luck.
Dr. Sys

by drsysadmin

The more I look at it the more it looks like an external DNS issue - My exterior DNS server (bellsouth) does not know whom sofacc.com is. Granted, I could be being dense and you changed your domain name for security purposes... but if it IS sofacc.com - then talk to your service provider about adding you to their authoritative DNS - so its propogated out. Again, if I am misunderstanding, then laff and clarify.
Luck.
Dr. Sys

by okugops

This is the error text which I copied when running Netdiag.exe /fix from command window:

-------------------------------------------
Computer Name: EXCHANGE
DNS Host Name: Exchange.sofacc.com

Netcard queries test . . . . . . . : Passed
Per interface results:
Adapter : Local Area Connection 3
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : Exchange
IP Address . . . . . . . . : 61.247.255.221
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 61.247.255.1
Dns Servers. . . . . . . . : 203.145.184.13
192.168.5.36
202.56.230.5

AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Passed
NetBT name test. . . . . . : Passed
No remote names have been found.
WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Skipped
[WARNING] No gateways defined for this adapter.
NetBT name test. . . . . . : Passed
No remote names have been found.
WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.

Global results:
Domain membership test . . . . . . : Passed
NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{DB257679-27E9-4EF0-96F8-D63E09D3FA74}
NetBT_Tcpip_{5312F940-C02C-455A-8392-20C1E60AD66E}
2 NetBt transports currently configured.
Autonet address test . . . . . . . : Passed
IP loopback ping test. . . . . . . : Passed
Default gateway test . . . . . . . : Passed
NetBT name test. . . . . . . . . . : Passed
Winsock test . . . . . . . . . . . : Passed

DNS test . . . . . . . . . . . . . : Failed

This discussion is closed to new replies.