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Veritas Backup exec for windows and Symantec Mail Security

By m307 ·
Has anyone experience the issue of the backups failing because of Symantec mail security?

If so, can someone please help me sought this out. Below is a link of what symantec told me to do.
http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2004052814445754?Open&src=w

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