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Video card doesn't stay installed

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9 replies

by bettykp

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Although the video card is installed with the latest driver from the manufacturer, it doesn't seem to stay installed when the computer is shut down. Often when booting, it will have only 16 colors and I have to restart the computer to get the 16 or 32 bit color. Sometimes when booting, it says that it has detected new hardware and will install the driver for it, then installs the driver for the video card and invites me to reboot. It will be OK after rebooting but the next time I boot up, it will probably have only the 16 colors again. Any suggestions greatly appreciated.

9 replies

by timthetoolman

Hi,

I think you may either have a dodgy card or its not seated properly. You'd get the symptoms you describe if the card wasn't correctly detected by the hardware on boot.

In the BIOS, there is sometimes a setting of "Plug and Play OS". You could also try setting that to the opposite of what it is now to either force the hardware to locate your card or allow the OS to find it after the boot. That may help...

You could also update your BIOS and chipset drivers. They'll be available on your motherboard's manufacturer's website.

Failing that, try another card to see if its any better.

Cheers,
Tim.

by pinoy_teknik

Check the driver for the monitor. I think Windows don't recognized the monitor...(Unknown Monitor) Install the monitor driver, if Plug and Play it should be appear at the settings of the display properties...

Pinoy_Tekinik

by digital_dna

If you just installed the card in question as a upgrade, and left the old video card in the machine, or the computer has on-board video, you need to either;

1.) Remove the old video card from the system.

2.) Disable the on-board video.

Ifyou don't do that, each time you boot the computer, it will automatically detect the old video card or on-board video and install the drivers for the device. This process will remove the drivers for the new card.

If this problem isn't the result of a upgrade, I suggest reseating the card.

Good Luck
ebcdic

by foldedspace

Reseat the card. Some AGP cards tend to wiggle out because of the higher temps they run at. You may have to bend the bracket a bit (careful!) to force it to stay in the slot. Get the latest driver for your OS from the manufacturer's website. Boot into safe mode and dump all the video and monitor drivers. Reinstall the driver. If it's staying in it's slot and the driver is correct, it's probably a bad card.

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