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Virus made the folder(s) Inacvtive

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by akshoo

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Maa,m/Sir

A very peculiar situation has arised as you see I am one of the free version user of the AVG Anti Virus 6.0 + (grisoft.com), and just today I updated the virus database file, after running the antivirus, the Anit virus detected two virus from the Window /Web folder in Folder.htt file & Root Kernel and said that as the Anti-virus is unable to disable it, I should move it into Virus Vault, so I did.

Now when I try to view any folder(s) in their respective directories in Web View,it doesn't do it. moreover, when i restored the files from the Virus Vault, and I try to click the option of "View" >> "as Web Page" from the Menu Bar, it gives the AVG anti virus "Viru Info" and ask me whether to give it access, or not, or to heal it, healing doesn't work, so I have to disallow access. I also tried the "give Access" then it shoed a pop up in and says that certain script has gone wrong.

Please help me what to do, the virus info are as below:;

Results of Complete Test, date and time 7/17/03 12:28:20 :

Testing C:\ serial 0E3C-0ED5
C:\WINDOWS\SYSTEM\KERNEL.DLL repaired
C:\WINDOWS\WEB\FOLDER.HTT Virus found VBS/Redlof
Testing D:\ serial 0E55-0F07
Testing E:\ serial 0E3A-0FD5

Test Completed
30902 objects tested, 2 found infected

Please give me guidance in step by step as I am a complete novice and if a patch for this could you provide or a web-link would be also good. Please Please Please Help me.

Akshat
webmaster@akshat.zzn.com

4 replies

by lwt

This information comes from the Sophos anti-virus site. Some of it may be helpful:

http://www.sophos.com/virusinfo/analyses/vbsredlofa.html
(don't forget to remove the spaces in the URL)

Definitely patch Internet Explorer for that ActiveX vulnerability. The link to Microsoft is on the page mentioned above.

I went to www.grisoft.com to check what resources they have. Since you have the free version of AVG, technical support is limited to the FAQs (nothing on your problem).

Good luck.

by oz_media

There are a number of fixes you can try but the best would be to find out WHAT the virus was.
AVG will say file ________ is infected with_______.

If a file is detected as having a virus and it isn't healed(very common)the file will be put into avault (as you mentioned) but ultimately, the file is now useless.

Restoring the file to its original location will just leave an infected file in your system. Generally AntiVirus products will rename the file extension so that it cannot be used or called by the system and risk infecting other files. (By the way, AVG is a REALLY good scanner)

1) Rescan your system, it will probably find the same files as before (if you restored them) and will place them in the Virus Vault (after you OKit).

2) Write down the full name of the virus found and post it here. I'm going out in two hours (yay camping) but if I'm not here, someone else will definitely help you.

3) If you discover viruses in the future, write the name down and search for it at http://www.symantec.com or http://www.norton.com they usually have a removal tool or instructions as to how to manually remove it.

by oz_media

You can find removal instructions for VBS/Redlof-A
here; http://tinyurl.com/6nu8

Basically, you simply need to scan your system, remove the files that are infected and extract them from the Windows disk via the System File Checker (Click START>RUN and type sfc.exe)
You can extract the exact file name or simply tell it to check for altered fiels. It should find these missing files and simply restore them.

Info on rebuilding the corrupt registry can be found from the link above.

Good luck,
OM

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