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VOIP Phone not staying connected

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by anne.chrisinger

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Our company just recently change from a local phone carrier to Ring Central using our Polycom VOIP phones. We have 5 total and 2 of the 5 don't stay online and are unable to receive and make calls from. What could be the problem? We have contacted Ring Central but it doesn't seem to be a problem on their side. HELP!!

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