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W2K Pro freezes on bootup

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5 replies

by super_it_mom

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When booting up a Win2K Pro PC, before it gets to the network login screen, it stops at the "Applying Security Policies" screen. You cannot ctrl/alt/del to reboot it. You have to push the reset button. We had a scanner malfunction, and it asked to reboot the PC. We did not reboot, we shut it down properly and then turned it back on. How do I get the PC to boot up all the way? And, why did this happen? Thank you!

5 replies

by ann777

Boot to Recovery Console and run a "chkdsk /r" at the c: prompt. See if it finds and fixes errors. You may be able to boot normally after this.

When your scanner malfunctioned, did you uninstall the drivers? Did you disconnect the scanner? After any kind of a hardware change (or after Windows thinks there is a hardware problem), the computer will take a bit longer to boot that first time after because it's rebuilding. How long did you wait out the boot process after that first hardware issue?

by d_v ant

Another option is to try and boot to Safe Mode. Once there, uninstall the scanner and any associated software. Make sure the scanner is disconnected from the PC and try to boot normally. This can be caused by files becoming corrupted. You may need to run setup from the Win2K CD and perform a repair....

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