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Webpages not displaying correctly

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5 replies

by dan88t

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Hello, we have a user PC that has trouble displaying pages that have javascript code in them. In place of what you're supposed to see is the javascript code itself.
So far I've upgraded IE (from 5.5 to 6.0), I've installed the Java runtime from Sun, I tried setting the user's IE security settings to minimum. It only seems to be Java script causing the problem, though I only spent a few minutes in front of the system myself. She is also receiving an "IRQL_NOT_LESS_OR_EQUAL" error that started about the same time as the webpage problem. I'm hoping that if I resolve one then the other will be resolved, even though that seems unlikely here.
Thanks

5 replies

by bobho

I'm not sure if the 2 problems are related. The "IRQL_NOT_LESS_OR_EQUAL" error is usually due to a hardware/driver issue. Somewhere in the error screen you should be getting the specific driver that caused the error. It could be an incompatible piece of hardware or an incompatible driver for that hardware. You don't say what OS you are getting this error on but if you have an OS that supports Restore (winme or winxp) then try restoring to a time when the system was functioning properly. If you have added any new hardware or updated any drivers lately and the problem started after that then replace the drivers with the original ones and see if the problem goes away.

As for the java problem, have you tried MS's java engine? I'm not sure how well IE work's with Sun's java (hence the longstanding court battle between MS and everybody). Go here and download the java engine for your OS: http://java-virtual-machine.net/download.html.

DrBob:>)

by nezrog

Re: Webpages not displaying correctly

First, a complete virus Scan may be helpful.

Next, I would ensure that after installing IE 6.0 on the user PC, someone has downloaded and installed SP1 plus Q324929.

In addition, the O/S may need system files to be updated - fixes, updates or patches - as applicable.

Finally, if applicable, I would ensure that Direct X version 8 has been installed.

Hope that helps.

Truly,

Peter G.

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