General discussion


Where does asset tracking live?

By dmeyer ·
I'm the Help Desk Manager of a medium business (4000 network devices) and we have recently purchased and installed Centennial's asset tracking software called Discovery.

Now that the project is well on it's way upper IT management wants to know where the application should live. Which part of IT (Help Desk, Network Administration, Desktop Support, or Development) should own and support the application as well as maintain the database and work with all new network devices.

So, where should asset tracking live?

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by CG IT In reply to Where does asset tracking ...

humm sounds like SMS and if it is similar to SMS admin sould be with Network admin with reports sent to all department mgrs within IT as well as a summary to the IT department head.

just my take.

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by frussoniello In reply to Where does asset tracking ...

I agree...Network Admins are responsible for all devices on the network. It only makes sense that documentation, and/or asset tracking ahould fall under them.

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