Discussion Locked

Why does msi software crash my pc?

0 helpful

5 replies

by woolfam Dec 10, 2002 last reply Mar 10, 2003

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hello,
I've just purchased a Microstar KT4 ULTRA motherboard (KT4 SR)
Everytime I try and run the installation cd my computer crashes, rebooting and then saying windows has recovered from a serious error.
I have also tried downloading the samesoftware from MSI's website and installing from my hard drive, but this too caused windows to crash.
Can you explain this?
Please help

I am running win xp on
kt4 ultra with amd xp 2000+
512 mb ddr 400
128 mb GeForce ti2600
REALmagic dvddecoder card
Videologic sound card with Yamaha DB50 daughterboard
pci network card
Could the pci sound card be causing the problem, clashing with the onboard sound? I hoped to disable the onboard sound in the bios, but this does'nt seem possible.
I hoped to be able to select between the two but I can't even load the driver for the onboard sound or usb controller.
Please help.
Regards

5 replies

by cg it Dec 10, 2002

well, If you have two sound cards running at the same time, you've probably got a conflict. XP? I dunno. It's a finniky O/S because of it's driver data base, it's activation program. question, did you change out a motherboard and not reload XP? If you changed out the motherboard, you might possibly have touched off the re-activation program and you need to reactivate XP. You can disable the onboard sound via the BIOS. The manual that came with your board will indicate how to do that.