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Win Explorer Hangs

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by junnmae

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Windows Explorer/Pccwin97.exe hangs after a while/when the PC is idle (Win98)

10 replies

by oz_media

You MAY have the W32/Pluto.A@MM virus or the W32.Titog.Worm, if you use MSOutlook,IRC,Kazaa or other P2P software this is somewhat common.

Run an UP TO DATE antivirus scan with a decent scanner.
AVG is my favorite and FREE, much more resourcefulthan Norton or MacAffee.

Also check with Antivirus sites to see the registry key checks etc.

ACG : http://www.grisoft.com

by oz_media

Other than the fact that it is reported to be quite buggy, there are no other reasons I can think of. A little searching showed me that it is only a problem when active with a mail virus in the system.
The only other problems with this file have been related to users with Trend Micro Virus protection. Updating TMV solves this.

by junnmae

True for some PCs but not for one particular PC (even after reformatting it). Could it be due to IE6/&patch (unstable?)

by herrlizard

As a general rule, whenever you experience any "strange" problems that are obviously not hardware related your first line of defense should be to run a thorough up-to-date virus scan and spyware scan then explore other avenues if the problem persists. This eliminates what tend to be the leading causes from the beginning.

by junnmae

Did run a thorough up-to-date virus scan & yes, true for some PCs. Other causes?

by oz_media

I have a feeling that this may be completely unrelated to the Pccwin97 files.

Can you duplicate the problem and POST exactly what is happening and what envokes it? What background processes are running?
I assume you've done the ADAWARE check for spyware, I know you did the VScan but don't remember seeing anything about adaware.

by oz_media

You can download a free version of ADAWARE at http://www.lavasoft.nu you may be surprised at all the crap 'spying' in the backgraound. I've seen 96 entries in a PC that a customer swore was clean.
This really does sound like the result of something trying to report info or open ad pages.

by junnmae

Have scanned & done the Adaware check. Nothing unusual. However, there is one funny thing, the PC doesn't hangs when e.g. the Winamp is played non-stop. Anyway, thanks for the help with the other PCs (the problematic PC had been sent to the profesional for thorough checking).

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