I’m having trouble with DirectX 8.1 applications. Every game that I have that requires 8.1 will not work correctly. When I run Diags for DirectX the test for Direc3D 8.x does not appear correctly. The box that is supposed to be rotating is distorted. All videos, etc work fine, but games that require 3D acceleration are faulty. They don’t lock up, but display incorrectly with extra lines, etc on the screen. It tells me to reinstall DirectX but I don’t know how to do that with it being a part of Windows XP. I’ve reinstalled the service pack and the whole software package with no luck. I’ve also ensured that that the drivers are all up to date. Please help….
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System Information
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Time of this report: 10/23/2002, 00:34:45
Operating System: Microsoft Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp1.020828-1920)
System Manufacturer: Gateway
System Model: E-4600
BIOS: GATEWA – 20001117
Processor: Intel(R) Pentium(R)4 CPU 1500MHz
Memory: 384MB RAM
Page File: 138MB used, 1708MB available
Primary File System: FAT32
DirectX Version: DirectX 8.1 (4.08.01.0810)
DX Setup Parameters: Not found
DxDiag Version: 5.01.2600.1106 32bit Unicode ————
DxDiag Notes
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DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Direct3D test results: Failure at step 33 (User verification of Direct3D 8 rendering): HRESULT = 0x00000000 (error code)
Sound Tab 1: No problemsfound.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
