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Win98SE Help Troubleshooter Corrupt

By JasonT ·
In Win98SE Help whenever I use the troubleshooter, select an option under "What problem are you having?" & click "Next" the right hand pane of Windows Help is completely blank (white background). I have installed (right click/install) the TSHOOT.INF file in the Windows/INF directory but the problem remains.
Is there anyone out there that has a fix or a registry tweak for this?

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by JasonT In reply to Win98SE Help Troubleshoot ...

Obviously the "techies" are a little stuck with this one??

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by valis In reply to Win98SE Help Troubleshoot ...

actually, the techies never use the troubleshooter, so they find the question pointless. a better question would be to ask about the problem you are having that you are wanting to use the troubleshooter to try to solve!

even better than the lame troubleshooter, is to google for your answer.

valis

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by RCOM In reply to Win98SE Help Troubleshoot ...

First something simple to overlook, what are the color settings for the desktop? If your using high contrast (dark backround and white letters) this will not show because help shows in white whith dark letters.

The association for the HTML Component (.htc) for the troubleshooter is missing from the registry.

I agree with the other person what is the reason that you need to run the troubleshooter. The problem and resosolution for that may be what fixes the page not displaying situation. So post a bit more info and we techies may be able to assist you.

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by JasonT In reply to Win98SE Help Troubleshoot ...

I've checked the colour settings & they're all OK, which branch of the registry would the extension .htc be added to? Valis, I don't actually have a problem that I'm trying to solve with the troubleshooter, I just noticed that it wasn't displaying as it should (which is more annoying than anything) I, like yourself usually use either Google or a site like Tech Republic to solve any tech problems I have, hence my posting. I've been unable to find a fix that works from searching Google. I take it from your comments you don't have an answer to this?

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by JasonT In reply to Win98SE Help Troubleshoot ...

I've checked the colour settings & they're all OK, which branch of the registry would the extension .htc be added to? Valis, I don't actually have a problem that I'm trying to solve with the troubleshooter, I just noticed that it wasn't displaying as it should (which is more annoying than anything) I, like yourself usually use either Google or a site like Tech Republic to solve any tech problems I have, hence my posting. I've been unable to find a fix that works from searching Google. I take it from your comments you don't have an answer to this?

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by JasonT In reply to Win98SE Help Troubleshoot ...

I've checked the colour settings & they're all OK, which branch of the registry would the extension .htc be added to? Valis, I don't actually have a problem that I'm trying to solve with the troubleshooter, I just noticed that it wasn't displaying as it should (which is more annoying than anything) I, like yourself usually use either Google or a site like Tech Republic to solve any tech problems I have, hence my posting. I've been unable to find a fix that works from searching Google. I take it from your comments you don't have an answer to this?

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