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Windows 2003 server hangs intermittently after reboot

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by ram_ccnahelp

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Hi All,

We have a Windows 2003 server ( Model: HP Proliant DL385 ) running SQL Server 2000, in which we always experience issues. The issue is that Windows Server 2003 hangs after every reboot. Sometimes, it has also bluescreened and has created a memory dump. First time, when it bluescreened, the memory dump points to cpqteam.sys and the second time it pointed to afd.sys. On speaking to HP, they asked us to update the Proliant support pack and NCU, but that didn't helped for a longer period. The Server will come to normal after 8 successive reboots. The server also throws the event viewer with the following log such as Browser error, during hang.

The HP Model is HP Proliant DL385 G2, CPU 2.4Ghz AMD Opteron Processor, 4 GB RAM, Windows Server 2003 standard edition R2 SP2.

Troubleshooting done by us so far:

1) Network teaming uninstalled and re-installed
2) Network card drivers uninstalled and re-installed from device manager.
3) HP PSP and NCU updated to new version
4) HP has replaced the motherboard too , but of no use.

Hence, I am posting my issue to all fellow members and kindly request them to share their thoughts, If anyone would have experienced similar issue in the past.

NOTE: we have the DNS and WINS Settings pointing to correct DNS and WINS Servers.

Regards,
Ram

2 replies

by rob miners

Both of those files lead to Event ID: 2019 and have a reference to Memory. Check the memory. Also download and update the latest NIC drivers.

You can test the memory by running Windows Memory Diagnostic that can be downloaded from http://oca.microsoft.com/en/windiag.asp. If memory problems are found, try re-seating the RAM. If it doesn't work, replace the defective RAM.

Let us know how you get on.

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