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Windows 98 and Mouse

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7 replies

by jmanalili 1 view

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I have a client who uses a serial mouse. Brought his computer because he wanted to use a USB mouse. When I plugged in the mouse, it was not detected. I checked the BIOS and it enabled. I tried to plug in the mouse again and this time it is detecting the mouse anymore. I keep getting the "Windows did not detect a serial mouse" message. Also, Windows 98 won't load anymore.

7 replies

by sgt_shultz

First I would backup the Windows 98 registry:
see MS Knowledgebase (MSKB) article Q132332, 'How to Back Up the Registry in Microsoft Windows 95' (also applies to Windows 98)
http://support.microsoft.com, search for article number: Q132332
Then, maybe this will help:
MSKB Q263218 'General USB Troubleshooting in Windows 98, Windows 98 Second Edition, and Windows Me'
http://support.microsoft.com, search for: Q263218

If you think you are doing everything correctly, and you have eliminated all device conflicts, try another USB device. (I keep a usb keyboard around for this...if it works, you know you have a good port and possibly a bad USB mouse...)

hope this helps some and let us know how it goes...

by thechas

The simple thing to do, is to boot up with the serial mouse, and then remove both the mouse and the port from device manager.

Re-boot and Windows should find and use the USB mouse.

You may need to enable USB legacy or kybd support in BIOS settings in addition to the USB ports.

Chas

by exp

have a look at the Device manager, may be the USB is not installed properly. May sure you have the right driver for your USB port and mouse.

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