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Windows don't pop up

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by hem1meh

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I have no history to the problem. I don't know what the user may have installed to his machine. I can't view the event view logs. I can open the event viewer but the log windows don't pop up. Nothing shows in the task manager but if I try to close the event viewer I get an error to close the log windows. This is just one example. I cannot open any other windows but the initial one. He has Windows 2000 Sp2. I have tried to repair the OS but no joy. (This is my Dad's pc and he is computer illiterate. He doesn't know what he has done). Thanks for your help

3 replies

by jschein

He has the Blaster or gaobot virus...

Goto NAI.com and download stinger. Run it... Clean your system... Also, Ensure you boot into SAFE mode when you do this.

Then reboot normally and ensure his anti-virus is up-to-date.

by wlbowers

Turn off system restore if it is used in your os.

Along with a good antivirus. Download, update, and run the following.

Spybot:
http://tinyurl.com/ziar

Ad-Aware:
http://tinyurl.com/tek5

CWshredder:
http://tinyurl.com/2bzef
Or
http://tinyurl.com/2k642
Look for the file in English CWShredder.exe

Hijack This:
http://mjc1.com/mirror/hjt/

Hijack This is useful in that it shows what is currently loading on startup. You must know what is good and what is bad. Once you check it and fix it is gone. So be sure.

I have had to boot into safe mode and run these.

Good Luck Lee

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