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Windows ME Hibernation problem

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by itbutterfly

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I have a user with a Dell DImension 4100. He upgraded from 128mb to 512mb. Since then, his hibernation does not work. It is enabled in the power settings. He cannot go directly to hibernation from the shut down menu either.

He reinstalled ACPI with no helpful results.

Any suggestions?

1 reply

by techd00d

Well, I spent several years working tech support for Dell Dimension customers and I saw this issue repeatedly on 4100 systems. Windows ME doesn't support hibernation very well, and coupled with the poor ACPI support in the BIOS design of the 4100 it's basically a recipe for problems. I have had some success with flashing the BIOS to the latest version that's available from the Dell website, but usually if you want hibernation back it's going to take a format/reinstall of the OS and I never really thought that the feature was worth that much effort.

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