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Windows will not start

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I have a Pent.3 866 Windows 98 SE. Windows will not startup. It goes so far, then says While initializing device VKD Windows protection error Y. I have tried hooking up two other working for sure keyboards, it did not help. I opened the cpu to see if the keyboard connector is tight and it is . The cpu will not go into safe mode, or into BIOS, nor will it start with the Windows 98 start up disk. There is a clicking noise in the area of the cdrom and the floppy. Could one of these be causing this? Help please!!!

6 replies

by sit0nmyfase

Try running scandisk from a bootdiskette first off.

A:\>scandisk /all , and , A:\>scandisk /all /surface

Then: A:\>scanreg /fix

Now see if you can boot-up properly.

by wcp

You may try a USB KB.

If this does not work, replace the motherboard.

by sgt_shultz

i don't quite understand. i take it you can't use step by step confirmation mode, either? if it won't go into BIOS, sounds like motherboard level problem, did you try taking out some of the ram

by w2ktechman

If you can remove a side panel, this could help determine where the clicking is coming from. You wrote that it sounded like it was in the general area of the cd and floppy, then it is probably the hard drive. If it is the hard drive you may not be able to boot. Try reseating it (checking plugs). If it continues, unplug it and see if the boot process gets farther (like into the bios setup). If so, replace the hard drive and reinstall the OS.

by donmars

The only things that will click is your floppy or hard drive. I do not know what VKD is, are you sure thats not VXD? VXD is a virtual device driver. It is obviously on its way to booting Windows because you say you got a Windows Protection error, so it is long past checking the keyboard. Why did you think to check that as the cause of the problem anyway? Never heard of Windows Protection Error Y, are you sure that Y is not asking you to press Y for yes to continue? Safe Mode is reached by pressing F5 or try F8 during bootup. It sounds like it is trying to find the VXD file on a floppy so its making that noise? There should be a name before the VXD (*.VXD) what is it? Two things to try, get to safe mode, Restart your computer. While your computer restarts, press and hold the CTRL key until the Windows 98 Startup menu is displayed.
select safe mode. do a find for the VXD file, you have to get the exact name. rename it by changing the VXD part to BAK or whatever. Restart if it comes up that this file not found press any key to continue then it boots normally, thats the problem, a currupt file *.VXD. If you cannot boot from a boot floppy then maybe your boot order in bios is the problem. It is insisting on booting the hard drive. You have to get to BIOS, press DEL key as the unit displays the first black and white characters, not the windows screen. Your comp bios may be gotten to by pressing F2 or F10, try them all if one does not work. I hope the noise you are hearing is not a defective hard drive it may be! In bios set A as the first drive followed by C. There is nothing wrong with your keyboard. Get back to us lets know whats happening.

by robfam4

First of all I want to thank each and every one of you for responding to my question. I finally got into BIOS and saw that floppy drive was disabled, so long story short, I enabled it and was able to get into c prompt and scandisk. It is still scan disking and so far there are 4 bad sectors on the hard drive. Scan disk said it would move the data and isolate those clusters.
I want to respond to number 555 who asked me where did I get that VKD is the keyboard. I found that info on www.windows.com in the error message section. They said VKD means keyboard.
And for the Y under that message, pushing Y or enter did nothing. I run Norton Internet Security and before I shut down that night it came up and said someone was trying to send a trojan horse but it blocked it....I don't know what happened. When I went to shut off the hard drive was making a funny squealing type noise..and did everytime I tried to start it.
Again, thank you all so very very much!!!

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