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windows xp and few problems

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by mjoita

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so ,i'm running xp pro with sp-1 installed on p 4 at 2.4 ghz ; few days ago i've uninstall NSW 2002 profesionall and after that i've got problems with office 2000, and windows...
now i can not do any install of any kind of antivirus or uninstall what left from the old one because the windows is freezing after uninstall command;and when i'm opening the office 2000 i can see the window for 1 second and then is closing suddenly...
i want to do an master boot record (MBR) but i don't know how to do it right...
so i was thinking if any body could help me with some command concerning MBR ...
thank you !
marius!

1 reply

by thechas

Since the system is booting, you do NOT have a MBR problem.

What you have is a poor uninstall.

There are remnants of the software in any of the following places:

System files:
Run msconfig from the run box, and look for any references to the software you removed.

Windows folder:
You could have a leftover DLL or VXD file that is causing problems.

Registry:
You can access the registry through msconfig, and attempt to disable any leftover keys for the software.

Perhaps the best action is to:
Re-install the software.
Use task manager (Alt-Ctrl-Delete) to close ALL open programs except for explorer before running the install.
If you can install the software sucessfully, try to uninstall it again.
This time, make sure toshut down ALL programs before running the uninstall.

Chas

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