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windows xp not shutting down.

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by soupaman Apr 15, 2002 last reply May 22, 2002

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when i turn off my computer it reboots instead of shutting down. i have a compaq presario, pentium 4,running xp.im a bit of a novice.

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when you shut down make sure the dialog box is set to shutdown and not restart

on xp its either turn off, or restart, hard to mix up, im always going turn off and it still restarts.

when you shut down make sure the dialog box is set to shutdown and not restart

Poster rated this answer

1. Perform a Windows update, and install the approprite XP and critical updates.

2. Go through the XP shutdown troubleshooting guide posted at www.aumha.org

Chas

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