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WinXP pro & webcam freezing

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by ian boothby

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Upgraded PC from WinMe to Win XP Pro & now webcam freezes after 5-10 seconds. Tried using Logitec software and Windows Movie-Maker software with same effect. It's a Logitec Quickcam Pro, but I tried another Logitec cam & it froze the same too. Off I went to Logitec & got the latest XP driver & installed it - still freezes. Both cams work OK if hooked up to my other PC running same OS. Any ideas folks?? Thanks.

8 replies

by ian boothby

Thanks for your reply. I have not used SP1 'cos a lot of people said it was more trouble than it was worth! same goes for WMP9 - I was told to leave the Beta alone until it was "de-bugged"!

by guruofdos

In that case does the non-working PC have VIA usb chipset? Or, does the new PC have USB2? Check the drivers!

by ian boothby

USB controllers as in device Mngr:

- logitech esb camera (web)
- usb root hub
- usb root hub
- via rev 5 or later usb universal host controllers
- via rev 5 or later esb universal host controllers

Does this info help you?

by guruofdos

Logitech webcams don't work with VIA USB drivers...you need to go to the VIA website and download the latest VIA 4 in 1 chipset drivers (www.viatech.com) or Hyperion drivers as they are now known!

by guruofdos

Aha....another thought

Are you using a VIA Eden/Epia mobo? They have very specific drivers for USB2.0. I had one of these boards and after upgrading to XP Pro, Had exactly the same USB drivers listed as you do...

With the correct VIA drivers, the device should be listed as an Enhanced USB 2.0 Port. Then, as if by magic, your web-cam SHOULD work!

Mike:-)

by ian boothby

I have to go into hospital for a small op now, and will be immobile for a week, so I've decided to give you the points even though I've not tried the fix yet - you've put so much effort in! I'll update the VIA chipset drivers later on! Thanks again Mike.

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