Desktop

Ask something
Discussion Locked

wireless keyboard problem

0 helpful
3 replies

by gettineasier?

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Windows 2000 OS, MS wireless optical desktop and that's the problem. The keyboard on 3 of the 6 computers will stop working. Using the wireless transceiver and connect buttom on the keyboard sometimes reestablishes the connection, except in one case where nothing has worked. I've changed the batteries in the keyboard, reinstalled drivers and moved devices all over the desk trying to maintain a connection. Technet no help. I'm stumped, any suggestions.

thanks

3 replies

by thechas

First, reduce the amount of light in the area.
Excessive ambient light can interfere with IR devices.

Are any of the other systems near (20 feet or so) the malfunctioning systems?
You could have the signal from one of the other systems bouncing off of walls or the ceiling and causing a transmission conflict.

In my opinion, wireless input devices are not a good choice for ANY multi-PC office. There are just not enough different frequencies or codes available.

Chas

by bohicam1

I have seen this where a USB hub was being used. Is this the case? If so, try connecting directly to the USB ports on the back of the system.
Good luck!

Mike

by gettineasier?

Thanks for the quick response. Yes, reducing lighting did solve the problem. And, I'll know in the future not to put too many wireless devices in the same room. Thanks for helping.

mark

This discussion is closed to new replies.